Please watch assembly and disassembly videos here BEFORE you attempt to assemble the first time. You can find more videos at our channel.
For the first time assembly, please allow 45 - 60 minutes. Once you understand the entire assembly, it shouldn't take more than 10 minutes. Make sure you practice assembly and disassembly several times before you go on a trip.
Main hull is stiff, especially the first time, due to the curve shape of canoe and characteristics of the materials, but they were designed to be tight for best performance. Please assemble with care. Once the gunwale caps and seats are in place and used a few times, they should fit better.
If you need any assistance, please contact us at email@example.com. Need to talk? (865) 602-9989. We are not able to answer all incoming calls. Please leave a message - we will call you as soon as possible.
Award winning, TUV certified. MyCanoe is tested by approved institutions and professionals, and exceeded their standards. If you find anything lacking compared to other canoes, please let us know.
If you add items in your cart and proceed to a checkout, you will see shipping options and costs.
Your order will be shipped from the US and transit time to the lower 48 States is 2-5 days, 3-7 days to Canada, and 5-10 days for other international locations. If you ordered accessories, Multiple packages often travel separately (although we ship them all together!). You may receive only one package first, but please allow 1-2 days until all packages arrive. Our system may not email you all the tracking numbers.
International customers: We ship directly to many other International locations. For International locations that are not shown at checkout, please contact us with your shipping address and items you want for accurate shipping estimates.
International customers are responsible for any applicable import fees and taxes. The fees are case by case and we are not able to provide detailed information for each country. Currently, MyCanoe is made in South Korea and each country sets its own import fees and taxes. We recommend you find out the tax information in your country before you place an order.
Canadian customers: We currently do not have any retailers in Canada. The price you see on our website can be either USD or CAD depending on your browser. For your reference, Duo’s retail price is $1,490 USD. MyCanoe will be shipped from the U.S. We were told by Canadian customers that they ended up paying 5-15% taxes of the invoice amount. We report $450 for Duo and $300 for Solo as customs value in our international invoice. We were also informed that https://www.simplyduty.com/ is fairly accurate for estimating your fees. MyCanoe is made in South Korea and the HS Code for MyCanoe is 8903.99 and other kits are 8903.10 which is Duty free.
Warranty & Return Policy
MyCanoe comes with a 1-year warranty. We suggest you treat your MyCanoe like a fiberglass boat. MyCanoewarrants this product to be free from defects in material or workmanship for a period of one year from the date of its original ship date. If a problem occurs, please contact MyCanoe in a timely manner by email at firstname.lastname@example.org with photos and videos showing the defects. Any product that is covered by this warranty and that is found in the reasonable judgment of MyCanoe to be defective in materials or workmanship will be repaired or replaced at MyCanoe’s option. If replacement is necessary, obtain a Return Authorization Number and promptly ship the product, using postage prepaid, to MyCanoe, for inspection and warranty consideration to the return address that will be provided. All covered repairs or replacement products will be made at no charge during the warranty period and within a reasonable period of time.
Q. What is made of and how long will the MYCANOE last?
A. MYCANOE is made of a 5 mm double-layer custom polypropylene that is lightweight and extraordinarily strong. It is manufacturer rated for 20,000 fold cycles. We've tested in a various water/weather conditions and haven't yet found any issues. It's hull is quite durable and resistant against impacts, however, not as scratch resistant as fiberglass canoes. Avoid rocks, sharp gravels, etc. MyCanoe is ideal for calm rivers, lakes and gentle ocean. With proper care, a MyCanoe can last for years of paddling. Every component piece can be replaced in the event of breakage.
Q. Is the stabilizer kit required?
A. No. The stabilizers are optional for adding more stability for stand-up fishing or rough water.
Q. How do I care for MYCANOE?
A. We recommend treating your MYCANOE as you would a fiberglass, wood, or skin-on-frame canoe: don’t drag it or bump into sharp things, store out of direct sunlight, and rinse the canoe thoroughly with fresh water after each use.
Q. How stable is a MYCANOE?
A. MYCANOE is quite stable (comparable to rigid canoes). If you feel your canoe is not stable, please make sure that your canoe is assembled as instructed. Incorrect assembly is the most common cause. Make sure the end of 4 gunwale caps are inside of canoe and under the straps (See photo below). We recommend that inexperienced paddlers go with a companion, anddon't attempt to use the MYCANOE in conditions beyond their skill level.
Q. Does the MYCANOE float?
A. Yes, the MYCANOE is buoyant and will float even if it capsizes. However, we recommend taking every safety precaution, including personal flotation devices and floating bags. Do NOT strap heavy gears to your canoe - you will lose both gears and canoe in case of an overturn!
Q. Will repeated folding weaken the hull?
A. The body of MYCANOE is manufacturer rated for 20,000 fold cycles - that's a lot of folds!
Q. Is MYCANOE dog friendly?
A. A lot of MYCANOE owners routinely paddle with their four-legged friends. MYCANOE is very sturdy and dog's claws won't hurt.
Q. Where can I find hull identification number (HIN)?
A. HIN is on a small tag located near bow or stern.
Q. Can I take MYCANOE on a plane?
A. Yes, MYCANOE can be checked as luggage, and the best way to protect MYCANOE during transport is to cover with a protective material (e.g. blanket).
Q. Can It Be Used For Fishing?
A. Yes. With minor modifications the MYCANOE can be outfitted with a rod holder.We recommend a stabilizer kit for added stability when fishing.
Q. Can I stand in the canoe?
A. Yes. With the optional stabilizer kit, you can stand in and cast your fishing rod.
Q. Can I attach a trolling motor to the MyCanoe?
A. Yes. We recommend a small lightweight motor to properly protect the hull and gunwales from damage. SailboatsToGo.com has motor bracket for MyCanoe.
Q. Can I take the MYCANOE in salt water?
A. Salt water will not damage the MYCANOE. Just make sure to rinse the inside and outside of the hull, all joints, parts and accessories after each use. Dry before folding.
Q. What if I hit a rock?
A. Avoid rocks. However, if you do hit one, you and your MYCANOE should be fine.
Q. What if I made a hole?
A. While the hull is extremely durable and unlikely to get a hole, if that happened, simply use the included repair patch.
Q. Can I store MYCANOE as assembled for an extended period?
A. Yes. MYCANOE can be stored either assembled or folded for months. Just avoid direct sun exposure and store in dry, cool storage space.
Q. Can I setup sailing rig with MYCANOE?
A. Yes. As long as you can find correct hardware (clamps, support, hooks, etc.), MYCANOE should be fun with a light sailing set up. SailboatsToGo.com has a kit works well with MyCanoe. Watch video here.
Q. Are the three buckles & straps required?
A. The two straps near the bow and stern must be buckled, but the one in the center is not necessary (help to form a shape and added tension).
Q. Are there different colors to choose from?
A. No. MYCANOE currently comes with only one color - white w/ aqua blue.
Q. Does the paddle float?
A. Yes, our 2-pc paddle and oars in the rowing kit are buoyant and will float.
Q. How do I attach stabilizers?
A. Inflate about 70% and attach it using the built-in buckles. Finish inflation and tighten the buckles.
Q. My Canoe appears to be used when I opened package.
A. It is common to show a few minor scratches and marks. We inspect / test all of canoes before packing. During the manufacturing and test, minor scratches can happen.
Q. Can MyCanoe DUO have 3 seats or 2 seats on Solo?
A. Duo comes with two seats. You can use a stadium portable chair on the canoe floor. The same for Solo.
Q. Is it possible to kneel in the MyCanoe?
A. Yes, MyCanoe Duo and Solo have a space for you to kneel and paddle.
Q. Are there carrying handles at the bow/stern and a yoke in the middle?
A. MyCanoe has handles at the bow and stern, but no yoke.
Q. Can MyCanoe be used in whitewater?
A. MyCanoe is designed for calm open water. Some owners have tried Class II (and even III), but again MyCanoe is not for whitewater. It’s hull is very sturdy against impact, but NOT against sharp edges.
Q. Can I add a back support?
A. Yes, This seat fits well on MyCanoe.
* The seat is mainly for backrest while not paddling. It does not provide enough back support for paddling.